Description:
Reports to: Managing Consultant, Health Management
Location: Worcester/Boston, MA
Position Overview:
The Health Management Consultant (HMC) is responsible for the development and delivery of assigned client’s health and well-being programs and solutions to improve client outcomes by leveraging data intelligence to identify trends. This will include providing creative solutions to help meet the well-being program goals, considering the company culture, organizational goals, desired outcomes for the program, and taking into account a client’s budget. The HMC also partners closely with the Employee Health & Benefits (EH&B) Account Management team to provide cohesive program solutions and recommendations.
What can you expect to do?
1. Manage a strategically important book of business
2. Access data warehouse systems, carrier data systems; and have proficiency in analyzing claims, utilization and condition specific data for client reports and recommendations
3. Develop and execute client data driven population health management strategies by delivering client presentations and reports
4. For PATH clients: Become proficient on reviewing and pulling data from the data warehouse, and work closely with Clinical Consultant and Data Analyst to interpret the data and draw insights for strategic recommendations
5. Measure the success of client well-being programs by collaborating with vendors and carriers, reviewing and analyzing client data and engagement metrics in comparison to benchmarks and client goals
6. Provide ongoing client support including planning and scheduling client well-being events and initiatives
7. Collaborate with the Account Management teams on shared clients and provide health management resources as needed
8. Conduct client well-being meetings as appropriate and provide agenda and meeting follow-up
9. Leverage MMA National Resources and collaborate with MMA National HMC team
10. Foster strong vendor relationships and insurance carrier partnerships
11. Manage the RFP process and price negotiations for client well-being programs and services
12. Oversee implement and ongoing service of third-party vendor programs to ensure a high level of service and reporting
13. Work closely with Regional Marketing/Communications team on development and delivery of client specific communications
14. Manage budgets, policies, and procedures relevant to the operation of client well-being programs
15. Understand current well-being legislative and compliance landscape, leverage MMA Compliance Center of Excellence as a resource, and clearly explain regulations to the client
What do we offer?
Generous benefits package:
16. Comprehensive medical, dental and vision plans
17. 401K and company match program
18. Competitive paid time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning and development
19. Company-paid life and disability
20. Employee Stock Purchase Plan
21. Paid parental leave
Love coming to work:
22. Culture of respect that practices everything we preach
23. Respect for the entrepreneurial spirit
24. Place to grow, to be challenged – but also to feel that you belong
25. Special way to give back to your community
26. Entrepreneurial work environment and leadership style
27. Office spaces designed to maximize innovation and collaboration
28. A focus on taking time to celebrate success and build relationships
Growth and Development:
29. Advance your career with MMA University
30. Designation programs and CE courses
31. Mentorship and leadership development programs
32. Onsite learning opportunities
33. Be appreciated and rewarded for your work
34. Tuition reimbursement
What do we look for?
35. Bachelor’s degree with 3+ years of professional experience in health management or well-being program management
36. Certification in population health, wellness or coaching desired but not required
37. Health and Life Producer License desired but not required
38. Advanced data analytics and presentation skills with the ability to “tell the story” from the data
39. Advanced proficiency with Microsoft Office including Excel, PowerPoint, and Outlook
40. Proficient in Smartsheet and Canva desired but not required
41. Excellent communication skills and the ability to convey complex concepts to clients, account managers, and vendor partners
42. Excellent presentation skills
43. Knowledge of market trends in the health management arena, carrier program offerings, and well-being legislation
44. Strong understanding of compliance for program incentives and requirements
45. A team player – someone that works collaboratively with internal colleagues, clients, vendors and prospective clients
46. This role requires some travel, less than 20% of the time
47. A shared commitment to company values; Integrity, Collaboration, Passion, Innovation and, Accountability
About Marsh McLennan Agency:
Colleagues at MMA don’t simply work together; they challenge each other to push further, think smarter, and love what they’re doing together. Our shared purpose is to be there for our clients in the moments that matter. That’s why working at MMA is a unique, exceptional experience. And that’s why, at MMA, you can make a career that makes a difference.
Marsh McLennan Agency (MMA) is a full-service insurance, retirement, and risk management firm that specializes in providing proprietary solutions to small and middle market organizations dealing with the complexity of employee benefits and commercial insurance. As a subsidiary of Marsh, the world's largest broker and risk advisor, we provide clients with unparalleled access to local service, regional expertise and global resources. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, student loan repayment, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.
We promote a culture of personal and professional growth and an environment where we ask our colleagues to challenge each other and themselves. We allow for people to bring their whole-self to work. We support flexible work arrangements and provide the technology to enable this. We expect mutual engagement, so colleagues who own their career and performance will thrive and have a real opportunity to craft their career path. We strive to provide growth opportunities and a platform to jump from with the safety net enabling great rewards and low risk. The biggest risks we ask people to take are to plan for success and engage honestly with a positive and solutions focused attitude.
The applicable base salary range for this role is $63,100 to $117,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.