VANRATH is delighted to support a leading Professional Services organisation in the recruitment of a Property Services Administrator. This is an exceptional company known for having one of the strongest workplace cultures in Northern Ireland, along with excellent opportunities for career progression. Hours: Monday-Friday (no weekend work) Contract: Permanent Location: Newtownabbey (Mallusk) office Progression: Clear development and advancement opportunities Salary: Highly competitive and fully negotiable, complemented by an excellent benefits package and outstanding progression prospects. Key Responsibilities Act as the first point of contact for tenants regarding urgent, routine, and adaptation works. Schedule customer appointments and set up events efficiently. Notify customers of planned workforce arrival times and allocate jobs to the appropriate trade or department, taking into account cost, customer service, and resource availability. Raise survey events for new COTs, adaptation works, and response jobs. Track progress of all jobs to ensure scheduled works are completed and PDAs are submitted accurately. Work closely with the administration team, supervisors, and management to resolve queries and review job progress. Communicate daily with client district maintenance officers and administrators. Monitor required completion dates, ensuring deadlines are met or appropriate extensions are requested. Handle customer queries and assist with complaint resolution. Maintain standards and processes to support the achievement of KPI targets. The Ideal Candidate Strong IT skills, including proficiency in Microsoft Office. Previous experience in scheduling, coordination, or planning roles. Preferred: Experience in a fast-paced social housing, property, or construction environment-particularly within maintenance-focused operations. A Degree or HND in a relevant discipline. For more information on this role-or to discuss other opportunities across Belfast and Northern Ireland-please apply via the link below or contact Jack Groves at VANRATH in strict confidence. Fabulous service. VANRATH were excellent - Can't recommend highly enough. My experience with VANRATH was very positive and stress free. VANRATH were very professional and supportive. I would definitely use VANRATH again. VANRATH were brilliant to work with and kept in contact throughout the process I would recommend to a friend. Really fantastic recruitment process supportive throughout and made the process as seamless as possible. Thanks so much for all the support, very happy in my new role! Vanrath have been great to work with and have provided a really professional service. A special mention has to go to Ross (Senior Recruitment Consultant) who helped me so much in securing a contract. Would highly recommend. I wanted to express my sincere appreciation for the outstanding support provided by Ross Stevenson from Vanrath. Thanks to his expertise and dedication, I recently secured a great job opportunity. Ross demonstrated exceptional professionalism throughout the process and his transparent communication and constant updates made it a seamless experience. Thanks a lot Ross for your invaluable assistance. Everything was dealt with extremely quickly and Joseph maintain really good communication throughout the process. Highly recommend for those looking to make a change or find a new job. Skills: Planner Scheduler property services admin administrator housing Benefits: Fantastic Benefits Package