Overview
Part Time Telesales Executive — Redditch
£15k + Bonus (OTE £24k) | (FTE £25k basic / £40k OTE)
Hours
Hours: Week one: 9.30am to 2pm Monday to Friday. Week two: 9.30am to 2pm four in five days plus 9am to 5pm Saturday.
What You'll Do
* Handle inbound and outbound calls to generate qualified appointments.
* Follow up on leads from various sources including online enquiries, coupon responses, and our lead database.
* Maximise appointment conversion rates through effective communication and persuasive techniques.
* Accurately log information into our CRM and ensure brochures and materials are sent promptly.
* Meet and exceed Key Performance Indicators (KPIs) set by the Call Centre Manager.
What We\'re Looking For
* Skills & Experience
* Strong communication and sales skills with the ability to build rapport quickly.
* Ability to identify customer needs and handle objections confidently.
* Previous experience in a call centre or sales environment is desirable.
* Competent in using CRM systems and accurate data entry.
* Excellent customer service focus.
* Personal Attributes
* Self-motivated with a positive attitude and a drive to exceed targets.
* Friendly and professional telephone manner.
* A quick learner with a willingness to continuously improve and grow.
* Reliable, punctual, and presentable.
Why Join Us
* Supportive team environment
* Performance-based incentives
* Training and development provided
* Basic salary of £15k with expected earnings around £24k.
* Five weeks annual leave plus bank holidays and your birthday off!
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