We're expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high‑value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long‑term profitability. You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence. Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long‑term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes. This is a high‑visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast‑growing B2B function.
Responsibilities
* Portfolio management: Build & maintain account plans that drive growth, retention, and profitability.
* Account planning: Develop and execute strategic account plans aligned with overall business objectives and national priorities.
* Tender activity: Lead and support tender activity across accounts, coordinating robust, commercially aligned submissions.
* Relationship building: Strengthen relationships with senior stakeholders across customer organisations and internal teams to support long‑term partnership success.
* Priority review: Work with the Senior Manager to review, discuss, and agree on regional priorities and performance targets.
* Engagement & analysis: Balance engagement, analysis, and review of both existing and new accounts to ensure progress across key priority areas.
* Collaboration: Ensure alignment between national and regional activity and maintain a consistent customer experience.
* Regional support: Attend top regional hubs, liaise between national and regional teams, and ensure alignment with national strategies.
* New business development: Identify and secure new business opportunities within the national account space; support negotiations for long‑term agreements and strategic partnerships.
* Operational excellence: Drive internal stakeholder engagement to support initiatives that increase share of wallet; deliver on strategic programmes (PiPo, App, CRM, etc.); maintain accurate CRM records and report on account performance and pipeline; attend internal meetings as required; manage risks and blockers; share market insight and best practice.
Qualifications
* Proven experience managing strategic accounts within a B2B environment.
* Strong relationship‑building and negotiation skills.
* Commercial acumen and ability to develop strategic account plans.
* Excellent organizational skills with the ability to manage multiple priorities.
* Proficient in CRM systems and Microsoft Office Suite.
Benefits
* Salary up to £68,000 DOE.
* Discretionary performance‑related bonus offering OTE of 70% of salary.
* Company car.
* 33 days’ holiday (including bank holidays; 5 flexibly); Buy More Holiday for extra week.
* EV Car Scheme in partnership with Tusker.
* Up to 14% employer pension contributions.
* Life cover up to 4× your salary.
* Health cash plan and discounted gym memberships (up to 25% savings).
* 20% discount at Screwfix and B&Q, access to the Kingfisher Share Scheme.
* Colleague support fund; exclusive offers via the Hapi app.
* Cycle‑to‑work scheme and bike savings.
* Career progression and development programmes; coaching and mentoring.
* Access to wellbeing resources including PepTalk; support networks.
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