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Operational manager

London
The Shrewsbury and Telford Hospital NHS Trust
Manager
Posted: 16 July
Offer description

Job Overview

INTERNAL VACANCY

The Operational Manager will support the achievement of organisational and centre objectives. The role involves working with the Centre Manager (CM) to deliver objectives related to quality, activity, finance, and governance. The post holder will advise the CM on performance indicators, projects, pathways, and policies, and provide line management support to ward/departmental managers. A key responsibility is fostering excellent communication and relationships with clinical teams and stakeholders. The role includes delivering key performance indicators and targets within the Centre.

In fulfilling these duties, the post holder must comply with the Department of Health’s code of conduct for NHS Managers (October 2002).


Main duties of the job

The successful candidate will provide leadership and operational support to the Centre Manager, with current NHS experience focused on delivery and success. Working alongside Clinical Directors and the Centre Manager, the post-holder will formulate and implement service delivery plans to meet operational and strategic goals.

Skills required include prioritising workloads in a fast-paced environment, excellent interpersonal skills, and the ability to develop and motivate teams. The post-holder will be accountable for service delivery, liaising with service users, agencies, and stakeholders, and working closely with teams to ensure efficient resource management for safe, high-quality patient care.


Working for your organisation

Join The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives us. We aim to provide high-quality, safe care in an environment our staff are proud of.

Our vision, 'To provide excellent care for the communities we serve,' is a commitment we uphold daily. Guided by our core values—Partnering, Ambitious, Caring, and Trusted—we strive to make a meaningful difference in the lives of patients and families.

If you're eager to be part of a dedicated team focused on continuous improvement, we invite you to join us and make a difference together!

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