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Customer service engineer

Ellesmere
Permanent
Morgan Ryder Careers
Customer service engineer
Posted: 18 July
Offer description

Technical Support Engineer- Pumps
Ellesmere
To £40,000 Plus an excellent benefits package

Join a team where your engineering skills directly support cutting-edge automation and technology.

We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for.

What You'll Do

* Provide high-level engineering support for automated and conventional systems and precision technologies.
* Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
* Lead the commissioning of advanced systems both in the UK and internationally.
* Work with R&D to test new solutions and provide feedback from the field.
* Analyse system issues, identify patterns, and contribute to product enhancements.
* Maintain accurate technical documentation and helpdesk records.
* Deliver hands-on training for distributors, dealers, and end-users - both in-person and remotely.

What You Bring

1. Relevant qualification in electrical engineering.
2. Experience working on ...

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