SystemsAccountants are assisting a London based Property firm that is expanding its Yardi real estate platform in the UK and seeks a Systems Analyst to provide first-line support. Reporting to the Business Applications Services Manager, the analyst will support 150 users across the UK and Europe.
Key Responsibilities
* Manage user support and change requests via ServiceNow
* Document and gain approval for changes per audit standards
* Troubleshoot and resolve incidents; liaise with Yardi support
* Support system enhancements, including new modules, APIs, and SFTP integrations
* Recommend and implement process improvements using Yardi Voyager
* Oversee user management, access control, onboarding, and training
* Stay current on Yardi updates and promote best practices
Core Competencies
* Experience in finance systems support
* Analytical, detail-oriented, and problem-solving mindset
* Effective communicator, adaptable, and self-motivated
* Proven client service and relationship management skills
Desirable Experience
* Yardi or similar ERP
* Advanced Excel, Power Query, SQL
* ServiceNow, ITIL
* Accounting qualifications (part or full)
The incumbent is required on site in London 3 days per week.
Please send your CV to camilla@systemsaccountants for consideration.