Job Opportunity: Head of Commercial Operations (Foodbuy)Location: ChertseyFoodbuy is at the heart of Compass Group's commercial success, and our connectivity with both Compass sectors and suppliers has never been more vital. As we navigate challenges across inflation, supply chain, sustainability and growth, we're committed to making collaboration simpler, smarter and more effective.We're now looking for an exceptional Head of Commercial Operations — a commercially minded, influential and resilient leader who will play a pivotal role in shaping how Foodbuy delivers day-to-day operational excellence across the Compass business.About the RoleSitting at the centre of our Compass Commercial Management team, this senior role partners closely with sector-focused Commercial Directors and Foodbuy Culinary Solutions. You will lead our Customer Experience Team (CET), ensuring smooth day-to-day operations between Compass units, Foodbuy and suppliers — and driving continuous improvement in the way we work.You'll also shape strategic supply chain requirements across Compass, hold internal teams and suppliers to account, and play a key role in the delivery of critical UK-wide and sector-specific projects.This is a fantastic opportunity for a Compass operator looking to diversify their experience, a Central Functions leader seeking progression, or an external candidate excited to make a real impact in a complex, fast-paced and high-growth environment.Key ResponsibilitiesLead & Optimise Commercial OperationsManage the CET team, ensuring all supplier, product, pricing and operational issues are handled effectively and escalated appropriatelyOversee CET data analysis, reporting and process improvementDrive continuous improvement of Foodbuy Online (FBOL), working with the Foodbuy Transformation BoardEnsure Smooth Supply Chain & Product DeliveryOversee supplier onboarding and product setup, ensuring timely alignment across multiple teamsSupport new client mobilisations and existing client de-mobilisationsRespond to supplier, product and pricing queries, collaborating with key Foodbuy functionsPartner, Influence & Deliver Business OutcomesLead and influence stakeholders across Compass sectors and FoodbuyManage reporting and information requests for Compass and Foodbuy teamsAct as a senior member of the Commercial Management team, taking ownership of cross-functional and ad hoc projectsAbout YouYou're a strong commercial operator with the gravitas to influence senior stakeholders and the resilience to navigate a fast-moving and high-pressure environment. You bring:Proven leadership experience resolving complex cross-functional issues (ideally within supply chain or commercial operations)Outstanding commercial acumen and decision-making capabilityA track record of delivering change and business process improvement across complex organisationsExceptional data interpretation and analytical skillsA contagious “can do” attitude with strong interpersonal and influencing skillsExperience leading multiple workstreams and projects simultaneouslyComfort operating in a fast-paced, deadline-driven environmentWhy Join Foodbuy?This is a rare opportunity to step into a high-impact, strategically significant role within one of the UK's largest and most ambitious procurement organisations. You'll shape how Compass delivers for clients and consumers across every sector while developing your own career within a supportive, innovative and fast-growing business.If you\'re commercially driven, operationally excellent and motivated to make things better — we'd love to hear from you.REED