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The Head of Global Wordings will oversee the global wordings teams and reviews across all three Business Units. The role reports to the Global Head of Litigation, Wordings and Employment Law for AXA XL. The primary objective is to transform our Wordings offering into a trusted advisory service, aligned with the products and regions it supports, enhancing underwriting through technology and human expertise.
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What will your essential responsibilities include?
1. Work with the Global Head of Litigation, Wordings and Employment Law to set the vision for Wordings at AXA XL and implement it.
2. Drive the Global Wordings function, developing its value proposition, promoting consistency across jurisdictions.
3. Develop relationships with Legal functions providing support, ensuring advice consistency and service efficiency.
4. Support transformational technology and system changes related to wordings repositories, clause libraries, and workflows.
5. Lead significant wordings-related initiatives, collaborating with other business functions.
6. Ensure the Wordings team adopts AI technology to improve efficiency and quality.
7. Manage resources, demand, SLAs, and facilitate communication across regions through forums.
8. Enhance QA models to improve processes, service levels, and KPI reporting.
9. Establish effective collaborations between Wordings, Legal, Claims, and Litigation teams.
10. Work with Underwriting and GCUO on procedures and best practices.
11. Manage new product development processes and coordinate Wordings training.
12. Represent AXA XL in relevant market bodies, including the London Market Association.
13. Ensure compliance with standards and regulations, including Lloyd’s standards and consumer requirements.
14. Communicate market and regulatory changes and ensure their adoption.
15. Lead coaching, development, and motivation of direct reports, including recruitment, appraisals, and performance management.
Skills and abilities required
* Strategic leadership and high performance standards.
* Successful collaboration across international insurance businesses.
* Proficiency with technology solutions, including AI.
* Proactive change management skills.
* Project management experience.
* Experience managing a team of Wordings experts.
* Recognition as a Wordings expert across multiple jurisdictions.
* Flexible working style, calm under pressure.
* Excellent planning, communication, and negotiation skills.
* Analytical thinking and initiative.
* Ability to work independently and prioritize effectively.
* Awareness of market initiatives and ability to coordinate responses.
* Team support and contribution skills.
* Relevant experience and stakeholder liaison skills.
* Deep understanding of the insurance market and legal experience preferred.
Find your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. We combine a comprehensive capital platform, data insights, technology, and top talent to deliver exceptional client service across property, casualty, professional, financial lines, and specialty lines. We partner with those who move the world forward.
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