Permanent
All potential candidates should read through the following details of this job with care before making an application.
Working within Finning’s industry leading field service department, you will be a part of the in-frame team working across different sectors at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products, working on CAT engines, generators and components.
25 days holiday (purchase up to 5 extra days holiday)
~ Annual Bonus
~ Annual Tool Allowance
~ Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
~ Access to company share scheme
~ Up to 7% pension (matched by company)
~ Refer a friend bonus
~ Employee reward platform (retails discounts and other employee rewards)
~ Life insurance
~ Laptop and phone, van
~ Industry leading CAT product training
~ Overtime
Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.
You will respond to customer’s field repair and service requests, diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.
Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
Undertake repair and service work on a variety of Caterpillar engines and generators.
LDV driving licence.
Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.
Experience of a variety of gas and diesel engines, generators both LV and HV.
Knowledge in the use of field-based diagnosis tools and equipment essential.
Experience with assembly and disassembly of diesel engines and components
Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
Experience of a variety of gas and diesel engines, generators both LV and HV.
Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.
If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today
As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.