Job overview
In conjunction with the directorate triumvirate and the leadership team, the post holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.
You will be responsible for managing a large team of administrative staff; implementing change and improvements to the department. Attending and leading on various projects and supporting the directorate leadership team.
You will work with a wider range of professionals including clinician and non-clinical team members.
You must have excellent interpersonal skills, be organised, efficient, resilient & able to manage multiple priorities
Main duties of the job
1. The post holder is responsible for supporting the Directorate Manager (DM) within the Maternity Directorate with achieving all local access targets, and for providing assurance to the leadership team regarding the management of admin processes and patient pathways to meet all relevant standards and targets.
2. Working with the Access Team Leader & Ward Clerk team, lead on the development and integration of administrative procedures, processes and systems across Maternity services.
3. To be responsible for ensuring that systems are in place to achieve delivery of the Directorates KPIs, via the implementation of new processes and procedures and updating the DM on a regular basis.
4. To continuously monitor service capacity to ensure that it meets demand on patient pathways is met.
5. Working within the available resources and/or identifying additional resource implications and assist the Directorate Manager to develop appropriate service development plans as necessary.
6. Represent A&C workforce across Maternity at various departmental and trust meetings .
7. Undertake any further work related to business and workforce planning, as requested by the Directorate Manager.
See Job description for full details Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the