We are seeking a proactive and detail-oriented Finance Operations Manager to join our team. In this role, you will play a pivotal part in managing the company’s invoicing and accounts receivable processes, ensuring financial accuracy, efficiency, and timely cash collection. You will work closely with internal teams and clients to maintain smooth operations and strong financial relationships.
Key Responsibilities:
• Lead and manage the end-to-end client invoicing process, ensuring accuracy, completeness and adherence to deadlines
• Collaborate with project and service teams to ensure invoicing aligns with project milestones, contracts, and billing schedules
• Own the aged debtors ledger, proactively following up on overdue invoices and supporting dispute resolution
• Maintain accurate and up-to-date client and project data within the project management system, ensuring integrity and reliability
• Liaise with internal stakeholders and clients to resolve queries and provide excellent financial customer service
• Develop and implement strategies to reduce debtor days and improve cash flow
• Produce dashboards, reports, and analysis to provide insight into financial performance and support decision-making
• Continuously review, refine and improve finance processes to drive operational efficiency and accuracy
• Provide training and guidance to colleagues on systems and processes as required
Skills & Experience:
• Minimum 3 years’ experience in an accounts receivable or finance operations role, ideally within a project-based business environment
• Experience managing invoicing and debt collection for multiple clients or projects
• Strong attention to detail and structured approach to work
• Comfortable taking ownership and driving tasks to completion
• Experience with project management systems; CMAP experience is desirable but not essential
• Ability to manage multiple priorities, meet deadlines and adapt to changing workloads
• Proficiency in Excel and other finance or CRM systems
Personal Attributes:
• Organised, proactive and solutions-focused
• Strong communicator, able to collaborate effectively with teams and clients
• Professional, reliable, and committed to continuous improvement
• Confident in managing customer relationships and resolving queries diplomatically
This hybrid role is based in Knutsford, with two days per week in the office and the flexibility to work remotely for the remainder of the week. It is an excellent opportunity for someone looking to take ownership of finance operations in a fast-paced, project-driven environment.