In a Nutshell…
We have an exciting opportunity for a Sales Progressor to join our team within Vistry Northern Home Counties, at our Milton Keynes office. As our Sales Progressor, you will progress reservations to exchange and legal completion within the company agreed timescales.
You will support the customer journey and effect timely exchanges through regular communications with solicitors, mortgage brokers and estate agents, dealing with issues promptly and efficiently.
The successful candidate will keep the business informed on all sales progress for accurate financial legal completions forecasting.
We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let's cut to the chase, what's in it for you…
Competitive basic salary and annual bonus
Salary sacrifice car scheme available to all employees
Mileage allowance
Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
2 Volunteering days per annum
Private medical insurance, with employee paid cover
Enhanced maternity, paternity and adoption leave
Competitive pension scheme through salary sacrifice
Life assurance at 4 x your annual salary
Share save and share incentive schemes
Employee rewards portal with many more benefits…In return, what we would like from you…
Behave in line with our company values - Integrity, Caring and Quality
5 GCSEs / GCE including Mathematics and English (at C grade or above).
Experience working in a customer facing role delivering under pressure.
Experience in generating leads and sales through telephone-based business development.
Proven track record of achieving sales targets
Excellent IT skills with demonstrable knowledge of Microsoft Office tools
Comfortable using multi-channel forms of communication
Ability to handle complaints and difficult situations
Strong negotiation and sales skills
Proven track record of successfully completing the sales process with customers
Excellent administration and organisational skills
An interest in property and the housing market
Good planning and organisational skills
Excellent communication skills
The ability to work under pressure and meet sales targets.
Willing to travel to all sales sites, including regional offices
Full driving licence and access to a suitable vehicle.
Patience and ability to remain calm under pressure
A friendly, trustworthy and professional attitudeMore about the Sales Consultant role…
Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home
Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
Deal with all customers in a polite, friendly, and efficient manner.
Ensure that customers are kept fully and regularly informed of the progress of their purchase.
Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites.
Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.Finally, let's tell you a bit more about us…
We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
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