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Customer experience lead & duty manager

Inverness
Booker
Duty manager
€30,000 a year
Posted: 21h ago
Offer description

Booker is seeking a dedicated Duty Manager for their Business Centre in Inverness, UK. This challenging role involves managing a team of over 40 colleagues and ensuring exceptional customer service. Responsibilities include compliance with legal standards, training staff, and addressing customer issues. Ideal candidates should be flexible, excellent communicators, and have retail experience. The position promotes a diverse and inclusive workplace where everyone feels welcomed and valued.
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