Customer Sales Coordinator Location: SK22, New Mills Shifts: MondayFriday | 9:00am5:00pm Salary: £25,000£27,000 per annum (dependent on experience) Permanent | Full-Time About the Role We are seeking a highly organised and proactive Customer Sales Coordinator to join our team in New Mills. This is a fantastic opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment. You will be responsible for managing the end-to-end sales order process, ensuring orders are processed accurately and delivered on time to meet key customer service KPIs, including Case Fill and OTIF (On-Time In-Full). As a key point of contact for customers, you will handle order and delivery queries efficiently while building strong working relationships with both internal teams and external stakeholders. Key Responsibilities Process customer sales orders from receipt through to final delivery Ensure orders meet agreed service standards and KPIs (Case Fill / OTIF) Act as the primary contact for order and delivery queries Prepare and communicate export documentation for Republic of Ireland (ROI) and Northern Ireland (NI) orders Proactively resolve order discrepancies and delivery issues Maintain and update customer data to ensure accuracy Collaborate with logistics, warehouse and finance teams to ensure smooth operations About You Previous experience in sales order processing, customer service or export coordination Strong attention to detail and accuracy Excellent communication and organisational skills Confident liaising with internal and external stakeholders Ability to prioritise and manage workload effectively Experience with export documentation (desirable but not essential) Whats in it for You? Supportive and collaborative working environment Ongoing internal and external training Opportunities for personal development and career progression A company culture focused on continuous improvement If you are customer-focused, organised, and ready to develop your career within a growing business, we would love to hear from you. Apply today to be considered.