Location: The London Clinic - Outpatients & Diagnostics
Salary: c£38,000 dep on exp + benefits
Hours: 40 hours p.w, core hours typically 9am-6pm, Monday-Friday (occasional flexibility required for early starts, evenings or weekends)
**There may be the opportunity to work from home up to one day per week following successful completion of probation, subject to operational requirements.
The Role
Are you a Team Leader, Manager or Supervisor from retail, hospitality, airlines or another fast-paced service industry looking for a career move with greater stability and growth?
At The London Clinic, one of the UK's most respected private hospitals, we are looking for a Customer Service Team Lead to join our Patient Access team.
This is not just an administrative role - it's about leading people and creating outstanding first impressions, ensuring every patient and visitor receives a seamless, professional and compassionate experience. You'll bring your leadership skills from customer service and apply them in healthcare, where they can truly make a difference.
Responsibilities:
1. Lead, motivate and support a team of Senior Coordinators and Coordinators.
2. Ensure smooth day-to-day front-of-house operations: registrations, ...