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Membership Operations Manager, Bracknell
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EU work permit required:
Yes
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Job Reference:
12d0593453f3
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Membership Operations Administration Manager
Location: Bracknell
Salary: £35,000
Hours: Full-time, 37 hours per week
Work Location: On-site
Full time / Permanent
Remarkable Jobs is hiring on behalf of our amazing client.
We are seeking a Membership Operations Manager to join their team in Bracknell. This is a hands-on and varied role requiring strong project management and organisational skills, with a focus on delivering exceptional value to members.
Membership Operations Manager Role:
As the Membership Operations Manager, you will play a key role in implementing the strategic membership plan. You will drive member engagement, oversee a diverse events programme, and ensure high levels of operational excellence across all membership services.
Membership Operations Manager Key Responsibilities:
Manage the member events programme, from content planning to delivery.
Lead the subscription renewals process including invoicing and collections.
Oversee new membership applications and onboarding, as well as the resignations process.
Maintain accurate member records and ensure system and process efficiency.
Gather insights on members and competitors to inform strategic decisions.
Provide outstanding customer service across all touchpoints.
Support digital engagement throughout the annual membership cycle.
What They Are Looking For:
3–5 years’ relevant experience in operations, project management, or events.
Proficient IT user with experience in Microsoft packages, CRM, and CMS tools.
Strong organisational skills and attention to detail.
Excellent communication and customer service abilities.
Able to work both independently and collaboratively.
Experience delivering presentations and running meetings.
Membership Operations Manager Key Attributes:
Proactive and able to prioritise workload.
Self-motivated with a strong team ethic.
A focus on continuous improvement and service delivery.
If you’re ready to take on a varied and rewarding role as a Membership Operations Manager, we’d love to hear from you.
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