Senior Account Manager, MMS Pharmacy Automation Retail - UK&I
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Job Description Summary
The Senior Account Manager is responsible for identifying, managing, and developing prioritised accounts in the retail pharmacy and MDS segment to position BD products as a strategic partner at various stakeholder levels, supporting the achievement of BD MMS sales and GP targets. The role entails developing and executing a multi‑year strategic growth plan (2–4 years) for assigned accounts, managing internal teams to maximise revenue and GP growth, and establishing strong customer relationships. Close collaboration with the wider MMS sales and marketing teams is essential to secure support and ensure effective implementation.
Main Responsibilities Will Include
* Strategy and long‑term growth development plan for BD Rowa Retail portfolio as part of a wider PA retail growth plan.
* Obtain buy‑in, active communication and engagement with internal and external stakeholder teams to ensure co‑creation of value and effective implementation of BD Rowa Retail and PA Rowa systems.
* Strengthen network of key healthcare influencers regionally.
* Identify solutions which best meet customer needs through collaboration with wider teams.
* Negotiate solutions with Board‑level decision makers.
* Manage the BD Rowa Retail interface requirements.
Main Activities
* Prospect, develop and manage accounts to improve revenue and GP growth for BD Rowa Retail products and services portfolio.
* Serve as the key interface to hospital management and identify solutions with senior management based on needs analysis, internally and externally.
* Guide solution development and coordinate project teams for solution implementation, including activation of internal resources (Marketing, Business Analytics, Technical Service, CCO, Clinical, etc.).
* Establish strong personal relationships with relevant sponsors and power sponsors directly on site and via participation in congresses and other customer conventions.
* Negotiate appropriate strategic deals that meet customer and BD MMS expectations.
* Oversee implementation of solutions and remain the focal point of contact for the ‘power sponsor’ in the account.
About You
* Extensive experience in a similar role; experience promoting high‑value equipment and board‑level negotiations.
* Strong understanding of the national healthcare system, reimbursement and influencing dynamics; knowledge of hospital landscape is a plus.
* Excellent business development skills and proven leadership to drive solutions.
* Ability to work effectively as a member and leader of multi‑functional teams.
* Flexible with regard to travel.
Salary Range
£65,000 – £75,000 + bonus + benefits.
Primary work location: GBR Winnersh – Eskdale Road.
Employment type: Full‑time.
Equal Opportunity Employer
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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