Overview
High Wycombe Store, Sainsbury's Supermarkets Ltd Oxford Road, High Wycombe Buckinghamshire, HP11 2DN
£12.60 per hour
Hours: Part time, 12 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Closing date: 20 September 2025
Requisition ID: 400016420
Location and role details for an Online Assistant at Sainsbury’s stores in High Wycombe. This role involves delivering a joyful shopping experience for online customers who have shopped at Sainsbury’s.
Additional notes: vacancy information may close quickly; apply at earliest convenience.
We are an inclusive retailer dedicated to helping colleagues reach their potential while ensuring customers feel welcome when they shop with us.
If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
2025-09-12 12:55:19
Note: this refined description removes extraneous formatting while preserving the content and intent of the role.
Shift hours
Early shift: 04:00
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps, or providing substitutions when products are out of stock
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes handling customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
* Always ready to serve customers, supporting with any questions, and proactively offering help
* Building knowledge about products, services and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (most shifts start at 4am) and working in a fast-paced, physical and high-energy environment
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, taking responsibility for tasks, and using initiative
* Willing to work flexibly across the store and learn new skills; fully trained in a variety of areas
* Comfortable using new digital tools and technology, and able to move shopping containers up to 15 kg
* Attention to detail, keeping the store clean and creating the best shopping experience
Working for us has great rewards
We value our colleagues and provide market-leading benefits and training. Benefits include:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% off at Argos every pay day
* Free food and hot drinks – provided for colleagues in all stores
* Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
* Pension – employer contributions match between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support – including free access to the Employee Assistance Programme
Please note that vacancies may close quickly, so candidates are encouraged to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.
We may offer enhanced discretionary leave for families and support for carers. We provide resources to help colleagues understand and support their role and their team effectively. Our internal networks seek to ensure true representation for everyone and to remove barriers that colleagues may face.
We offer development opportunities, including mentorship, training, and career progression pathways. We celebrate diversity through initiatives and events, fostering an inclusive culture. If you’d like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
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