A Snapshot of Your Day
Working alongside Sales and Tendering Mangers to support the business with the interpretation of all spare quotes and orders for customer demands, checking that suppled parts are interchangeable and supersession data is valid. Creation of recommended spares list for annual service requirements. Provide prompt support for breakdowns and ensure records are kept up to date. A focus on looking for process improvements for accurate and quick quote response times.
How You'll Make an Impact
* Responsible for the identification and interpretation of scheduled and unscheduled parts enquiries & assist in the processing of chargeable spares orders and the creation of recommended spares lists.
* Investigation of components to determine if they are suitable spare parts to a given engine, recording the results for future use as recommended spares.
* Management of work in progress on spares backlog, expediting information from sourcing, further engineering, and Spares Coordinators.
* Provide spares support to Market Support in the bid process to help secure new business. Including the compiling of technical engineering notes to customers on request, to explain spares supersession.
* Liaise with sub-suppliers/procurement regarding identification, interchangeability, suitability, and availability of spares for bought-out equipment.
* Provide spares support for customer urgent shutdowns, react promptly and professionally to urgent requests for information on spares and for driving improvements in quick response situations.
* To work effectively as part of a team, supporting colleagues and identifying continuous improvement opportunities.
What You Bring
* Degree in relevant subject or HND/HNC or relevant experience
* Diverse engineering background and experience.
* Operational knowledge of gas turbines and supporting equipment is an advantage.
* High attention to detail and ability to manage simultaneous tasks.
* Self-motivated with high focus on continuous improvement.
* Ability to work collaboratively with internal and external customers, and individually to achieve set goals.
* Excellent communication, drawing and specification interpretation skills.
* Good computer literacy with experience with Microsoft office suite.
* SAP operational knowledge /experience preferred but not essential.
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