Apply today to work as a Branch Manager in Luton for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.
At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.
This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.
The hours of work are Monday to Friday 8.30am to 5:30pm + Saturday 8:30am to 12.30pm.
You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
Your Time at Work
As a Branch Manager, your duties include:
- Identifying and converting sales opportunities and motivating the team in upselling incremental products together with maximising opportunities for speciality product promotion.
- Managing all Thrifty processes to ensure branch costs are within acceptable parameters.
- Ensuring staff are fully trained in damage management and revenue protection ensuring costs are recovered from customers where appropriate.
- Working within Service Level Agreements to ensure excellence in customer service whilst maintaining excellent internal relationships with stakeholders.
- Ensuring the security of the branch and its assets in line with company procedures, re...