We are seeking a dynamic and experienced Site General Manager to lead the operations of a 3PL warehouse in the North Kent region. This is a strategic and hands‑on leadership role, responsible for driving operational excellence, customer satisfaction, and team performance across all aspects of the site.
Key Responsibilities
* Lead your management team to support the build, launch and embedding of the new site and its team
* Establish the strong working relationships across your managers and the support teams to ensure continued success on site
* Lead the day‑to‑day operations of the warehouse, ensuring service levels, productivity, and safety standards are consistently met
* Manage client relationships, acting as the key point of contact for service delivery and performance
* Drive continuous improvement initiatives across warehousing, transport, and value‑added services
* Oversee budget management, cost control, and P&L accountability for the site
* Ensure compliance with health & safety, legal, and regulatory requirements
* Lead, coach, and develop site leadership and operational teams to achieve KPIs and strategic goals
* Collaborate with central functions to support site needs and business growth
* Champion a culture that aligns to our company values
Your skills and experience
* Proven experience in a senior operational role within a 3PL environment
* Strong leadership skills with the ability to inspire and influence cross‑functional teams
* Commercial acumen and experience managing budgets and client contracts
* Excellent communication and stakeholder management skills
* A track record of delivering operational improvements and customer satisfaction
* Knowledge of warehouse management systems (WMS), transport planning, and inventory control
* Relevant qualifications in logistics, supply chain, or business management (desirable)
* An overall hands‑on approach, keen to be solution focused and passionate to support the ongoing development of the site, its teams and the ID Logistics UK business
About ID Logistics
ID Logistics is an international contract logistics group with a presence in 19 countries, representing more than 8.0 million square metres of warehousing facilities across Europe, America, Asia, and Africa, with 38,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e‑commerce sectors, the group is characterised by high‑tech solutions.
With over 20 years of growth, ID Logistics embraces innovation and demands rigorous, precise execution. Operational excellence is a founding value, and every employee contributes ideas and experiences that enrich the organisation.
This is an onsite position.
Please note we may review and progress applications ahead of the closing date.
We are not looking for agency support currently.
REF-(Apply online only)
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