Outbound Dispatcher
Why Join DACHSER?
At DACHSER, we're a global family powering over 83 million shipments every year— from fashion to life-saving medical supplies. Ranked among the world's top logistics providers, we don't just move goods—we keep the world connected.
What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you'll be part of a fast-paced, supportive team that's shaping the future of logistics.
Purpose Of the Role:
To support the branch in operating an effective outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions to FTL, LTL and groupage requirements.
Responsibilities
Correct despatch of outbound vehicles including hazardous, customs and support the freight planning where necessary
Effective management of loading to meet customer requirements and department KPI's
Correct administration and monitoring of outbound operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, CustomsHub)
Meeting the designated department KPI's
Cost accrual and processing of purchase invoices
Effective communication with other departments in Northampton and the UK as well as other branches in the Network ensuring good working relations
Ensure compliance of standard operating procedures in daily processes and maintain quality standards of the company.
Ensure that profit is maximised at all opportunities without compromising quality
Efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions
Ensure that all reporting procedures are complied with, and that all paperwork is accurate and efficiently handled
Correct administration and processing of vehicle despatch and provision of appropriate documents (including but not limited to CMR's, hazardous paperwork, partner paperwork and customs paperwork)
Printing and processing of customs documentation including use of Sequoia, GVMS and any further external or internal customs programmes
Processing of customer invoices and documentations for correct forwarding of export shipments
Correct shipment administration according to any internal and external compliance requirements
The ideal candidate will have
Knowledge of Transport Legislation (desirable)
Good geographical knowledge
Excellent IT skills
Ability to remain calm under pressure and to organise workload to maximise personal efficiency
Ability to solve problems and good analytical skills
Resilience to working in pressurised environment
Flexibility
High level of accuracy and attention to detail
Ability to work on own initiative and to take responsibility and ownership to deliver quality service to the customer
Experience of working in a fast paced and dynamic environment
Able to multitask
Benefits That Support You
At DACHSER, we believe in taking care of our people — inside and outside of work. Here's what you can enjoy as part of our team:
Free Car Parking — hassle-free parking every day, so your commute is stress-free.
Life Assurance — Death in Service benefit to provide peace of mind for you and your loved ones.
Employee Assistance Programme — confidential support to help you manage any personal challenges affecting your wellbeing and work.
Employee Discounts — from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
Pension Plan — a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
Health Perks — free eye tests and money-off vouchers to keep you feeling your best.
Internal Referral Fees — know someone perfect for the team? Earn rewards by referring great talent.
Long Service Awards — we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family
At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can't wait to meet you.
#Jobster