Print Specialist / Technical Services Representative
Location: Castleford
Salary: DOE
Working Hours: 37.5 Hour Week
Company: Leading packaging and labels manufacturer.
Role: As part of the front-end development team for new and existing projects, the Print Specialist / Technical Services Representative will ensure that jobs are specified to their optimum process, liaising closely with both customer and internal functions as appropriate.
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Liaise with Customers and PMA’s regarding New Projects, and Label Specifications (this can include discussions about all aspects of the label design, print, costing and timings)
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Work closely with the Customer Services & Graphics teams to ensure all areas of the process are captured before jobs go to press
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Attend Print Production Meetings (PPM) when required
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Review new artworks
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Create Print Specifications for new projects
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Create Costing for proofing exercises.
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Create Syspro estimates.
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Understand Metric pricing model.
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Create pricing within the Metric pricing model.
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Create Colour Standards, to customer specifications
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Maintenance of Sequence families for all related Customers.
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Raise Studio Orders for new and amended artworks, or transfer of work
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Order tooling for new projects
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Work with Customers when attending onsite proofing and press approvals
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Act on behalf of Customer, for proofing and press approvals, when they are unable to attend themselves
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Keep control of designated Customers/ranges
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Input ink coverage % into CMS.
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Actively support and promote CI initiatives within your areas.
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Actively seek process improvements and cost saving initiatives throughout the business.
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Understand the Company Quality, Hygiene and Environmental Policies in relation to the relevant standards (specifically BS EN ISO 9001 & PS 9000) and actively promote these within the business.
Requirements:
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Experience of a similar role within a fast-moving Label Printers / FMCG (fast moving consumer goods) environment i.e. Print Specialist / Technical Services Representative
* Technical knowledge of printing processes - print and packaging
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Good organizational, problem solving and time management skills
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Experienced within a packaging manufacturer preferred
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Well-rounded communication skills and the potential to liaise with all levels in an organization including customers.
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Knowledge of working in a fast-moving technical environment.
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Full understanding of combination print reprographics & print process.
Apply:
Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Key words; account manager / project manager / project manager / customer service / client services / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / production controller / production planner / print specialist / technical customer representative / technical services representative / technical manager / technical services manager / print production specialist / print manager