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Revenue operations manager - (english speaking, m/f/x)

London
Lightspeed
Operations manager
Posted: 9 October
Offer description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Manager to join our Revenue Operations team. You will be responsible for owning revenue operations initiatives with support from our global teams. Our revenue operations team is core to the success of our go to market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.

As a key member of the regional leadership team, you will actively shape and inform both the short and long-term strategy of the EMEA region. This role will be responsible for utilizing key insights and enabling our teams to take strategic actions that drive great results - optimizing for growth and efficiency in the long term.

***Please note that this role is either based in Berlin, Ghent or Paris***

What you’ll be doing:

* Understanding key performance drivers of the business and identifying areas of improvement/optimisation opportunity to deliver sustainable growth - this would encompass revenue generating ideas, churn and cost reduction initiatives
* Partner with regional performance and enablement manager to enable the success of regional customer-facing teams through the correct utilization of tooling/systems and processes to drive regional achievement and personal growth
* Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
* Represent Revenue Operations in regional go-to-market projects
* Working with Senior Manager, Global Revenue Operations, Finance and regional leadership in providing regional forecasting and capacity requirements against budget
* Drive regular reporting cadences with the regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
* Provide feedback on customer collateral and revenue campaigns
* Build and present business models to support strategic regional initiatives
* Operationalizing, incorporating and driving performance of new functions into the current go to market org
* Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives

And a little bit of…

* Creation of materials to support our EMEA GTM team enablement
* Development of performance improvement initiatives in partnership with performance and enablement managers.
* Liaising with Product Managers to ensure 2 way feedback loop is maintained in order to facilitate a better opportunity win rate

What you need to bring:

We're looking for an intermediate candidate who has experience with the following:

* Analyzing sales funnels and go to market team performance and coming up with initiatives to drive performance improvement
* Creating process improvements to enable more efficient sales cycles
* Identifying areas for improvement and efficiency gain in systems such as Salesforce and Outreach, creating requirements and briefing into internal systems teams
* Managing multiple stakeholders from manager to VP level

What’s in it for you?

* Ability to do your job in a truly flexible environment;
* Genuine career opportunities in a company that’s creating new jobs everyday;
* Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

* Lightspeed share scheme (we are all owners)
* Flexible working policy
* PX from all over the world
* Pension contribution
* Health and wellness benefit
* Mental health online platform and counselling & coaching services
* Paid leave and assistance for new parents
* LinkedIn Learning license
* Volunteer day
* Central office with free food and drinks

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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