Extra Care Scheme Assistant
Hawkhurst, TN18 4HT
Extra Care Service
Permanent Contract
21 Hours
£14,755 per annum (Pro Rata of £25,997)
Tuesday – Friday, including Saturday morning shift
Join a leading Housing Association in a rewarding permanent role supporting older residents in a vibrant and welcoming Extra Care scheme in Hawkhurst, Kent.
THE ROLE
We are looking for a compassionate and proactive Extra Care Scheme Assistant to support the Scheme Manager in delivering excellent housing management and resident engagement services at Bowles Lodge.
Assist with day-to-day housing management tasks within the scheme
Help coordinate and maintain an inclusive activities programme
Provide a warm and informative settling-in service for new tenants
Carry out health and safety and fire checks in line with regulations
Work collaboratively with resident involvement teams and local partners
Deliver exceptional customer service tailored to individual needs
Report safeguarding concerns appropriately and uphold confidentiality
THE CANDIDATE
The ideal candidate will have experience in a housing, support or care environment and a genuine passion for improving the lives of older people.
Skilled in Microsoft Office and confident using bespoke IT systems
Clear, sensitive communicator with strong interpersonal skills
Organised and able to manage competing priorities effectively
Self-motivated and confident working independently when required
Physically able to move around the scheme and respond to emergencies
THE CONTRACT
21 Hours per week – 2pm–6pm Tuesday to Friday, 8am–1pm Saturday
Permanent Contract
Salary: £14,755 per annum (pro rata of £25,997)
Flexibility is required for training and occasional emergency cover.
Lunch allowance paid when unable to leave the scheme due to lone working.
You will not be required to work bank holidays. However, if Christmas Day, Boxing Day or New Year’s Day falls on a Saturday (a standard working day), the hours will be made up on the following Monday.
Own transport is desirable but not essential if you can reliably reach the scheme.
An enhanced DBS check will be required and is paid for by the employer.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate