Director of Customer Services
The role involves strategic responsibility for customer contact, complaints, housing management, estates, income, home ownership, financial wellbeing and resident involvement.
We are looking for an authentic, approachable, and collaborative leader with experience of managing a large team. The successful candidate will have the opportunity to join a truly community-focused organisation with a track record of delivering high quality services.
* Salary: Not specified
* Job Description: To develop and deliver a high quality and cohesive housing, neighbourhoods, and resident management service.
* Required Skills and Qualifications: Experience of developing and delivering a high quality and cohesive housing, neighbourhoods, and resident management service, managing a relatively large team.
* Benefits: A unique opportunity to work in a resident-led and community-focused organisation.
* Others: Continuous improvement and programme delivery.