Care Assistant Supervisor - Milesian Manor
Join to apply for the Care Assistant Supervisor - Milesian Manor role at Macklin Care Homes | Care Home Group in Northern Ireland
Care Assistant Supervisor - Milesian Manor
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Join to apply for the Care Assistant Supervisor - Milesian Manor role at Macklin Care Homes | Care Home Group in Northern Ireland
Job Description
Job Description
Location: Milesian Manor Lifestyle Care Home, 9 Ballyheifer Road
Milesian Manor currently has an opportunity for a Care Assistant Supervisor to support the Care Home Managers, supervising and coordinating a team of Senior Care Assistants and Care Assistants. The successful candidate must ensure the delivery of high-quality, person-centred care to all residents per RQIA standards, NISCC Codes of Practice, Minimum Standards for Care Homes (DHSSPS NI), and the home’s internal policies and procedures.
The Care Assistant Supervisor must also act as a role model for all care staff and will be responsible for ensuring effective care delivery, team performance, and compliance with safeguarding, health and safety, and regulatory requirements. The Patient Charter of Rights and adhere to the Nursing Home Minimum Standards.
The successful candidate will be required to work a minimum of 33 hours per week.
About The Role
Key Responsibilities:
* Supervise, guide, and support a team of Senior Care Assistants and Care Assistants on shift, ensuring professional standards are maintained.
* Delegate duties appropriately and ensure effective team coordination during daily routines and emergencies.
* Carry out supervisions, appraisals, return-to-work interviews, and performance reviews as directed by the Manager.
* Mentor and support new staff during induction, ensuring familiarity with resident needs, care plans, and policies.
* Lead by example in delivering safe, dignified, person-centred care tailored to each resident’s physical, emotional, and social needs.
* Assist with activities of daily living, including personal hygiene, mobility, nutrition, hydration, continence, and social interaction.
* Prompt and assist with medication administration if trained and authorised.
* Observe, monitor, and promptly report any changes in residents' health, behaviour, or circumstances to the Nurse or Manager.
* Ensure that all care is delivered per RQIA standards, NISCC regulations, and Data Protection (GDPR) principles.
* Participate in internal audits, risk assessments, and inspections.
* Promote best practices in infection prevention and control (IPC), manual handling, and safeguarding (including adult protection procedures).
* Ensure records and documentation (e.g. daily logs, fluid charts, incident reports) are maintained accurately and promptly.
* Ensure effective communication and handovers between shifts and teams.
* Liaise with families, healthcare professionals (e.g. GPs, district nurses), and other stakeholders professionally and confidentially.
* Attend mandatory training sessions and refresher courses (e.g. safeguarding, fire safety, moving & handling).
* Promote a learning culture, encouraging continuous improvement and reflective practice.
Company Benefits
To reward the demanding work of our fantastic colleagues, we offer an excellent benefits package as follows:
* Collaborating with an award-winning team with family values.
* A comprehensive paid induction programme.
* A wide variety of training is provided.
* Career development opportunities.
* Flexibility of shifts.
* Employee Assistance Programme.
* Discounted rates at Malone Hotel, Belfast.
* Health and wellbeing initiatives, including team-building initiatives.
* Free car parking and uniform*
* Incentives for employee referrals*
* T&Cs will apply.
Please note we will only accept up-to-date CVs - without this, an interview cannot be given.
We do not offer sponsorship for this role - if you require sponsorship, your application will be automatically declined. Please consider this carefully before applying.
Interviews may take place before the job advertisement closes, as and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.
In addition, we also reserve the right to enhance the criteria at the shortlisting stage.
An Enhanced Access NI Check will be required for this post. If successful, please be aware that we have a policy on recruiting ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.
It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.
We are committed to building a diverse and inclusive team that reflects the communities we serve.
Macklin Care Homes is an Equal Opportunities Employer.
Skills Needed
About The Company
Macklin Care Homes have been caring for people for over 30 years. We have taken our experience over all those years to bring the very best of our knowledge and our expertise to you. We are not just another Care Home, we are family-first and treat everyone we come into contact with as one of our very own. From staff to residents, to relatives and suppliers – we are all one big caring community!
We Have 6 Care Homes Based Throughout Northern Ireland
* Arlington, Our Lady's and Parkmanor Oaks, Belfast
* Milesian Manor, Magherafelt
* Ratheane, Coleraine
* Leabank, Ballycastle
Our vision is to have a real, positive impact on the lives of people within our local community. We aim to be the trusted provider for care that families choose with confidence. Through our dedication, passion and commitment, we care with heart, creating an environment where people feel safe, loved and respected. Our vision is for Macklin Care Homes to be the preferred choice in the community—where people know they are in the best hands.
Company Culture
Can you make a real difference to the lives of others? We are always looking to recruit great people to work in care, and in return, we will bring out the best in you!
At Macklin Care Homes, you will work as part of an award-winning team who are valued for their contribution, with opportunities for career development, as well as a friendly and rewarding working environment.
Our residents are at the heart of our homes; we are inspired not only by their stories and experiences of years gone by but also by knowing we are making a real difference in their lives.
We are guided by a strong set of core values that shape everything we do. These values help us build a culture of respect, care and dedication, ensuring that our residents and their families are always at the centre of our efforts.
We are proud of our values and unique positive culture that we live by each and every day. If you are a compassionate person who cares with heart, we would love to hear from you!
Required Criteria
* Minimum 3 years’ experience in a care setting, preferably in a residential or nursing home.
* Knowledge of dementia care, palliative care, or mental health support.
* Medication training and experience in supporting administration.
* Registered with NISCC as a Senior Care Assistant / Supervisor.
* Strong leadership, interpersonal, and communication skills.
* Demonstrable knowledge of RQIA regulations, Minimum Care Standards, and safeguarding.
* Willingness to work shifts, including evenings, weekends, and bank holidays.
Desired Criteria
* Level 3 Health and Social Care qualification (or equivalent) or willingness to work towards achieving this within an agreed timeframe, with support provided.
* Previous supervisory or team leadership experience.
Closing DateFriday 29th August, 2025
Contract Typefulltime
Salary£14.68 Hourly
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitals and Health Care
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