Digital Communications and IT Apprentice
Apply From: 22/10/2024
Learning Provider
Delivered by LIFETIME TRAINING GROUP LIMITED
Employer
NEC SOFTWARE SOLUTIONS UK LIMITED
Vacancy Description
Job roles & responsibilities once fully trained:
* Communicate with users and evaluate technical support issues effectively and provide initial identification of faults.
* Updating of asset information, spares and repairs through fault replacement, repair and the Incident lifecycle.
* Maintaining Records for 3rd party suppliers, booking of replacements and spares used for incident resolution, on-site maintenance and track work across various equipment.
* Assist in resolving basic faults and confirm fault details as part of incident investigation and resolution.
* Update incidents using the Service management toolset and provide updates to the customer, engineers and managers on the status where required.
* Have knowledge of skills and availability of engineers/technicians to allocate and dispatch engineers to progress and update Incidents effectively.
* Provide service support and has an understanding in the delivery of Incident, Change and Configuration management.
* Assist with scheduling of engineering support resources for delivery of contract services.
Key Details
Vacancy Title
Digital Communications and IT Apprentice
Employer Description
NEC are a leading Biometrics company developing solutions for national governments and international health bodies. They work with police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.
Vacancy Location
Unit B1 - Methuen South, Chippenham, SN14 0GT
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000282921
Key Dates
Apply From
22/10/2024
Closing Date For Applications
2024-11-01 23:59:59
Interview Begin From
Possible Start Date
2024-11-08 00:00:00
Learning Provider
LIFETIME TRAINING GROUP LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Team working
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