Responsibilities:
* Represent all aspects of IT to local employees, building a strong brand for IT.
* Build and maintain strong relationships with key stakeholders in both IT and the commercial business, effectively communicating updates, challenges, and opportunities.
* Oversee local IT vendors ensuring service level agreements are met and value is maximized.
* Gather, analyze, and prioritize local IT needs, ensuring alignment with global IT strategy.
* Maintain a strong understanding of global commercial capabilities and promote their adoption within the Western European affiliates, driving standardization.
* Lead and manage small to medium-sized IT projects related to local systems and processes.
* Participate actively in the country’s operational agendas to enable site “essential wins”.
* Own the technology and business use of local IT applications and related hardware, ensuring continuous operation, systems remain in a validated state, and manage lifecycle through releases and retirement.
* Ensure local adoption of global IT policies and processes.
* Oversee local IT service provider resources to ensure reliable, quality IT services.
* Understand and represent local compliance requirements for IT solutions/services, including data privacy.
Minimum Qualifications:
* Bachelor’s degree in Computer Science or a related scientific area.
* Minimum three years’ experience in the implementation and support of IT systems and/or infrastructure.
Preferred Qualifications:
* Proven experience in a similar IT analyst role.
* Excellent communication, interpersonal, and stakeholder management skills.
* Understanding of commercial processes and technologies, such as CRM, marketing automation, sales analytics, and sales data.
* Knowledge and experience of ITIL processes.
* Ability to influence peers and business partners.
* Proactive issue identification and resolution or escalation skills.
* Strong relationships with other IT functions.
* Strong analytical, problem-solving, and investigative skills.
* Experience in the Animal Health industry or a commercial environment, with a solid understanding of relevant processes and trends.
Additional Information:
* Travel: 0-10% travel.
* Location: Hook, UK - Hybrid Work Environment.
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco, we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit but don’t meet every requirement, we encourage you to apply. You may be the right candidate for this or other roles!
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