IAM Systems Integrator
Purpose of the role
The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization.
Our joint mission
Lightspeed powers the businesses that are the backbone of the global economy.
Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.
We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!
Role Description
Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply!
Role Responsibilities
1. Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls.
2. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC.
3. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights.
4. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries.
5. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing.
6. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards.
7. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization.
8. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades.
9. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests.
KPI's
How you will know you are kicking ass:
10. Number of applications onboarded and offboarded in Saviynt
11. Number of applications integrated with the IdP
12. Certification campaign completion rate and timeliness
Experience
13. 5+ Years experience in a IAM role
14. Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control).
15. Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users.
16. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration.
17. Experience with APIs and Integrations
18. Experience designing and implementing JML flows for Saviynt automation
19. Strong documentation skills with the ability to create and maintain clear and concise run books and user guides.
20. Experience with ticketing systems (Jira, ServiceNow)
21. Experience with Privileged Access Management (PAM) tools
22. Experience with Java programming is a plus.
23. Experience with SOX compliance is a plus
24. Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams.
Attributes & Skills
25. Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions.
26. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements.
27. Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
28. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences