Patient Dining Assistant Fixed Term Contract, Duration 3 Months £12.71 per hour 20 Hours Per Week Monday to Friday Shifts are 15:00 to 19:00 Location is Parkview Clinic, 60 Queensbridge Road, Birmingham, B13 8QE Check your local transport links here: Plan Your Journey | Traveline the destination you should input is: B13 8QE Please take the time to read the attached job description Are you passionate about delivering exceptional patient care and ensuring a positive hospital experience? We are seeking a dedicated Patient Services Assistant to serve as a vital link between our kitchens, patients, ward housekeepers, ward managers, and dietitians. In this role, you will be instrumental in maintaining the highest standards of food quality, service timeliness, and safety, all within the Trust's expectations. You will also play a key part in supporting the development and utilisation of the Patient Ordering Experience through the innovative SAFFRON system, contributing to continuous improvements in patient nutrition and satisfaction. If you are committed to excellence in food hygiene, safety, and customer service, this is a fantastic opportunity to make a meaningful impact in a dynamic healthcare environment. What You’ll Do: Ensure high standards of food quality, safety, and presentation. Prepare, portion, and handle food following company procedures, including sandwich prep and cook chill methods Manage stock rotation, ordering, and conduct weekly stock checks to maintain inventory accuracy Deliver food trolleys to patient areas safely and promptly, ensuring confidentiality and patient wellbeing. Maintain cleanliness and hygiene standards in line with departmental policies, including equipment and area cleaning Support training and induction of new staff, ensuring compliance with ISO 9001:2000 and other relevant policies Handle special dietary requirements accurately as specified by Diet Chefs and ensure food sampling is performed per policy Operate all kitchen equipment safely, report faults promptly, and undertake catering duties across various service areas as needed What You Bring: Experience of working within the NHS Cook, chill, cook freeze, plated and bulk methods of production Experience of Catering/Patient Liaison Experience of Patient Catering/Retail within a hospital .environment Effective communication and customer care skills with patients, visitors, customers, clients, and staff Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels Good time management and organisational skill What we offer: Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice and personal support) Free health and wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme and volunteering opportunities. Flexible working and a dynamic team environment Competitive pay Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait! About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.