Overview
Repair Technical Team Lead role at Schindler Group. Location: Addlestone, England, United Kingdom. This permanent, full-time position leads and delivers complex repair projects across lift, escalator, and moving walk installations, overseeing field operations, engineers, and subcontractors while ensuring safety, quality, and customer satisfaction.
What You'll Be Doing
* Lead and manage the delivery of repair projects from start to finish, ensuring work is completed safely, on time, and to the required quality standards
* Supervise and coordinate field engineers and subcontractors, providing direction, support, and performance oversight
* Carry out technical assessments and fault diagnostics to scope and plan repair works, ensuring efficient and compliant execution
* Act as the key customer interface during repair projects, managing communication, expectations, and client satisfaction
* Support the Repair Sales Team by providing technical input to enable accurate pricing and scoping of chargeable works
* Ensure full adherence to company safety, quality, and environmental standards, including compliance with UK legislation and Schindler policies
* Document and report on project progress, including changes, delays, risks, or follow-up actions required
* Drive continuous improvement by identifying operational inefficiencies, proposing solutions, and sharing field-based insights with leadership
* Attend required training sessions and maintain relevant certifications to support safe and effective performance of duties
What We're Looking For
* Strong technical background in lift, escalator, or similar mechanical/electrical engineering field. Proven leadership experience in field operations or project delivery is desired
* NVQ Level 3 (or equivalent) in Lift Engineering or similar technical qualification (mandatory); SSSTS / SMSTS or equivalent site management qualification
* IOSH or NEBOSH Health & Safety certification (advantageous but not essential)
* Ability to manage multiple repair projects and resources concurrently
* Excellent communication and customer relationship skills
* Experience managing subcontractors and ensuring safe site practices
* Full UK driving licence and willingness to travel as required
Benefits
* Competitive Salary
* Generous Annual leave entitlement
* 20% Annual Company Performance related bonus
* Car or Car Allowance
* Employer Contributory Pension and Life Assurance
* Single Option Private Healthcare
What’s in It for You
* Join a purpose-driven organization that helps shape an industry relied upon by two billion people daily
* Development opportunities and support to grow your skills for a rewarding career
* Inclusive culture that celebrates diversity and values every team member
We Elevate… Your Career. Join Schindler and help enhance quality of life through safety, sustainability, and innovation. We value diverse skills and perspectives as we shape sustainable cities today and tomorrow. Are you ready to embark on a new journey? Join #TeamSchindler. Discover more on our career website.
Schindler Group is an equal opportunity employer. We welcome applicants without regard to age, race, ethnic background, colour, religious affiliation, union membership, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health or disability. Unsolicited applications from recruitment agencies will not be considered.
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