Job Description Job title: Casual Housekeeping Floor Porter (0-hour contract)
Department: Housekeeping
Inspired & supported by: Head Porter
Salary: £15,83 (including service charge)
Your purpose will be: To assist the housekeeping department in being able to function smoothly and efficiently. To work as part of a team dealing with the cleaning and preparation of linen items.
You will be accountable for:
To ensure that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Senior Housekeeper.
To be courteous and discreet with guest requests.
To handle guest queries in accordance with company standards.
To train new employees to the required standard.
Delivery of guest supplies and/or linen to guest floors as required.
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
Adhere to all Savoy policies and procedures as outlined by the hotel.
Be an active colleague of the Savoy team in our mission of Turning Moments into Memories for our guests.
To help Room Attendants with their enquiries in cleaning the rooms including filling the pantries.
To help cleaning chandeliers; moving beds and the linens in the rooms.
Qualifications What you will need to do this role:
Excellent customer service skills
Highly organised and able to work independently and use initiative
Enthusiastic and positive personality
Strong communication skills
Experience in a luxury hospitality environment
Be physically fit for the role.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information Whats in it for you?
Competitive salary and benefits including pension
31 days of holiday including public holidays (increase to 33 days after 5 years)
Special rates for Savoy colleagues and their friends & family and discount across
Accor hotels worldwide
Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes
friends & family
50% discount at our iconic American & Beaufort Bars
50% discount at our world-famous Afternoon Tea
50% discount at our spa and florist
50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
Laundry services & dry cleaning for uniformed and non-uniformed colleagues
Colleague gym facility
Employee assistance programme
Annual optician reimbursements for eye tests and glasses
Colleague restaurant
Local F&B, retail and gym discounts
Interfaith prayer room
Wellness room
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