Hours: Full Time - Mon to Fri - 08:30 to 17:00 Reports To: Managing Director Key Benefits: On site parking, Company pension, Holiday buy back scheme - Additional day holiday after three years service (and an additional day annually for a further 4 years), Free Coffee About Us Really Awesome Coffee is a growing, well-established business based in Coalville. Founded in 2010, we now support a growing network of over 100 franchised mobile cafés with around 20–25 people in our head office team and an annual turnover of £3.5m. About The Role We’re looking for an experienced Accounts & Office Manager to take ownership of our day-to-day accounts and help keep the office in order. Once you’re up to speed, you’ll be trusted to run your area properly and make sensible decisions. You’ll work closely with the Managing Director, have visibility across the whole business, and play a key role in keeping things running smoothly. We’re not a corporate environment. We’re a down-to-earth business with a friendly team and a practical mindset making this a hands-on role where you’ll be trusted to run the finance function day-to-day, while also looking after HR admin, office organisation, and compliance paperwork. This role would suit someone who has worked in a small or medium-sized business, enjoys variety, and likes being the person who “keeps things straight” Key Responsibilities Accounts & Finance Running the day-to-day bookkeeping and accounts management in Zoho Books (if you’ve used Xero, Sage or QuickBooks before, you’ll pick Zoho up quickly.) Manage Purchase Ledger (invoicing, coding, payments, reconciliations). Oversee Sales Ledger, raising invoices, managing debtors. Assist with payroll processing and expense claims as well as pulling together payroll information each month for our accountants and posting payroll journals once payroll has been run. Prepare bank reconciliations and manage cash flow. Support month-end close, management reports, and working with our external accountants for year-end accounts. Prepare and submit VAT returns. Manage office budgets and monitor expenditure. Office Management & Administration Manage digital and paper filing, ensuring data protection. Develop and maintain office policies, procedures, and systems. Keep the office organised and ticking over day to day. Manage multiple inboxes and allocate support tickets. Answer external office phone calls. Handle correspondence, complaints, and general queries. Manage reception area, greet visitors and welcome onsite. Book hotels for field based team. Staff & HR Support Assist with recruitment and training. Looking after employee records, contracts and onboarding paperwork. Making sure records, logs and training documents are kept up to date. Tracking holidays and sickness. Potential Future Responsibilities Coordinating health & safety and fire safety checks with external specialists. Managing office/premises compliance. Essential Skills & Experience Someone with solid SME accounts experience (senior bookkeeper / accounts supervisor / accounts & office manager). Proven experience in accounts payable, receivable, and general bookkeeping. Comfortable running accounts day-to-day without needing hand-holding. You don’t need to be a qualified accountant — experience matters more than letters after your name. Strong IT skills, particularly MS Excel/Google Sheets and accounting software (e.g., Xero). Excellent organisational, problem-solving, and analytical skills. Ability to manage budgets and multiple priorities. Good communication and interpersonal skills. Organised, dependable, and happy wearing a few different hats. Discrete and trustworthy with payroll and HR information. Friendly, approachable and a team player. If this sounds like a role you could get your teeth into and make your own as well as the sort of team you’d like to be a part of, let us know why you’d be a great fit for Really Awesome Coffee and what makes you stand out as a strong candidate for this position