Responsible for maintaining and developing sales within the Mechanical & Electrical (M&E) Services Department, with a focus on achieving and exceeding annual revenue targets. The role involves identifying new business opportunities, managing client relationships, and supporting project delivery through technical consultation and site assessments.
Reports to: Managing Director, Head of M&E Services
Location: Home/Office Based (Bristol)
Main Duties
Sales & Strategy
* Plan and prioritise regional sales activities and customer engagement to achieve sales targets.
* Develop and manage a business portfolio in line with the agreed market development strategy.
* Manage product and service mix, pricing, and margins to meet agreed commercial objectives.
* Maintain and develop relationships with both existing and prospective customers to maximise service quality, business growth, and customer satisfaction.
* Maintain accurate records of customer and prospect interactions within internal systems, responding promptly to enquiries and following up on sales opportunities.
* Monitor market trends and competitor activity, reporting findings to support the development of a sustainable and profitable business strategy.
* Work collaboratively with internal teams to ensure a coordinated approach to increasing sales performance and enhancing customer satisfaction.
* Communicate, liaise, and negotiate with customers during meetings and attend internal company meetings where required.
Technical & Compliance
* Prepare and raise Risk Assessments and Method Statements (RAMS) for project works to ensure compliance with health and safety requirements.
* Conduct site surveys to assess project requirements and produce Bills of Materials (BOM) and detailed quotations.
Qualifications & Experience
* Proven sales management experience within the M&E, building services, pump, water treatment, or engineering sector.
* Strong interest and understanding of technical sales and project management within an engineering environment.
* Ability to read and interpret electrical drawings and schematics.
* Working knowledge of pipework systems, pipe sizing, and associated mechanical installations.
* Experience preparing Risk Assessments and Method Statements (RAMS) with a good understanding of health & safety practices.
* Experience conducting site surveys and preparing Bills of Materials (BOM) and quotations.
* Strong commercial awareness, including pricing strategy, margin control, and contract negotiation.
* Excellent communication, negotiation, and problem-solving skills.
* Ability to build and maintain strong customer relationships with both commercial and residential clients.
* Comfortable working independently and collaboratively as part of a wider team.
* Proficiency in CRM systems, Microsoft Office (Excel, Word, Outlook), and basic sales reporting.
* Willingness and flexibility to travel across the South West region to attend customer sites and meetings.
* Full UK driving licence required.
* Relevant industry qualifications or training (e.g., engineering, mechanical, electrical, or sales-related) would be advantageous.
* Job-specific training will be provided where required.
Nice to Have
* Knowledge of booster pump systems, submersible pumps, and water filtration systems.
* Familiarity with building services standards and regulations.
* Experience working with contractors, consultants, facilities managers, and property developers.
* Experience working within water management, pump engineering, building services, facilities management, or mechanical & electrical services environments.
Types of equipment you will be required to have experience with:
* Borehole Pumps and Borehole Water Supply Systems
* Pump Control Panels and Pump Control Systems
* Associated pipework, valves, and mechanical/electrical control equipment
What We Offer in Return
* Company vehicle
* Performance-based annual bonus
* Company pension scheme
* Statutory Sick Pay
* All PPE and training are provided to allow you to comply with safe systems of work.
This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and the Mawdsleys HR Representative would aim to reach an agreement on the changes.
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