Join Our Team as a Sales Development Representative!
Location: Telford, on-site
Contract: Permanent, full-time
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, we combine innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.
With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. We continue to shape the future of energy efficiency through smart, integrated solutions that enhance sustainability and comfort.
About the Role
As a Sales Development Representative, you'll play a crucial role in driving business growth by proactively engaging with new and existing B2B customers. You'll work closely with internal teams to ensure a seamless customer experience, supporting lead generation, opportunity development, and ongoing account activity.
Your core focus will be to build and maintain strong relationships with customers, including installers, contractors, distributors, and wholesalers. You'll act as a trusted point of contact, identifying opportunities to support sales growth and foster long-term partnerships.
Your Responsibilities
* Collaborate with the External Sales Team: Engage daily for lead handover, regional insights, and support.
* Work with the Marketing Team: Partner on lead generation and marketing campaigns, leveraging opportunities from customer events.
* Provide Technical Support: Assist with complex product queries, troubleshooting, and issue resolution.
* Coordinate with Logistics/Operations: Manage order tracking, deliveries, and stock availability.
* Assist Finance/Accounts: Handle invoicing and credit control queries.
What We’re Looking For
* Excellent verbal and written communication skills.
* Previous experience in business development and cold calling (B2B).
* Resilience, adaptability, and attention to detail.
* Ability to learn quickly and understand technical product information related to heating and cooling systems.
* Proficiency in computer skills, especially MS Office.
* Strong collaboration skills to support the external sales team.
* Ability to work independently, take initiative, and manage your workload efficiently.
* Fluency in English.
What We Offer
* Competitive base salary + sales bonus
* Pension scheme
* 25 days of holiday + bank holidays
* Private medical & dental care
* Life insurance
* Comprehensive onboarding training
* A small but supportive team environment
Our Commitment to You
At Viessmann, our greatest assets are the expertise, creativity, and passion of our employees. We strive to create a workplace that attracts, develops, and retains top talent, promotes employee engagement, fosters teamwork, and drives innovation for our customers. We are committed to creating an inclusive environment where everyone feels they belong, with diversity as the engine of growth and innovation.
Join us and make a difference!
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
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