Delivery Manager / Senior Delivery Manager
Job title: Delivery Manager / Senior Delivery Manager
Type: Full-time, Permanent
Location: UK-based, flexible home, office, or hybrid working
Office locations: Newcastle and Leeds, with hubs across the UK
We’re growing our Delivery team to strengthen how we deliver world‑class digital products for our clients. You’ll be joining a small but experienced team shaping how delivery operates at hedgehog lab — balancing structure with flexibility, quality with speed, and helping define what “great delivery” looks like as we scale. This is an opportunity to own delivery on a variety of client projects — from digital transformation work to fast‑paced app and web builds — while also helping shape the wider delivery function itself.
What you’ll be doing
You’ll work across a range of client projects, leading multi‑disciplinary teams to deliver outcomes that matter. Expect variety, ownership, and the chance to influence how we work as we continue to mature our delivery model.
* Lead end‑to‑end delivery of multiple client projects simultaneously
* Own delivery governance, planning, and risk management — ensuring projects stay on time, on budget, and on scope
* Build strong, trusted relationships with clients and internal teams
* Identify opportunities for process improvement and help evolve how our delivery team operates
* Collaborate with Product, Design and Engineering to deliver high‑quality outcomes
* Provide leadership and clarity across teams — guiding priorities, unblocking challenges, and maintaining delivery momentum
What this role is really about
This isn’t a passive project management role. You’ll bring structure, leadership and initiative — driving delivery, not just reporting on it. You’ll help shape our maturing delivery function while being hands‑on with live client work.
You’ll thrive here if you enjoy variety, autonomy, and the challenge of delivering complex projects while helping define how a growing consultancy delivers at scale.
Why this role?
You’ll join at an exciting point in our journey. Our delivery function is evolving — moving from reactive project support to a structured, strategic discipline. You’ll have the chance to help shape that growth while delivering meaningful work for our clients. If you want to lead from the front, influence change, and see your impact daily, this is the place for you.
Who are hedgehog lab
We’re an outcome‑driven product consultancy where Product, Design, Engineering and Research sit side by side. We help ambitious brands solve complex challenges through strategy, design and build — delivering digital products that make a difference. You’ll join a team that values curiosity, collaboration and impact, building products that truly matter.
hedgehog lab benefits
* 28 days holiday + bank holidays
* 5 Impact Days per year for L&D, volunteering or innovation
* Flexible working environment
* Enhanced parental policy
* Financial wellbeing services
* Mental health support
* Company‑supplied Apple Mac
What we’re looking for
* Proven experience as a Delivery Manager, Project Manager or Programme Manager in an agency, consultancy or fast‑paced product environment
* Strong understanding of Agile delivery methodologies (Scrum, Kanban, Lean or similar)
* Experience managing multiple cross‑functional teams or workstreams concurrently
* Excellent stakeholder and client management skills, with the ability to communicate clearly and confidently
* A self‑starter who takes ownership, leads with initiative and can work autonomously
* A balance of governance and adaptability — you know when to apply structure and when to flex
* 3–8 years of relevant delivery experience depending on level
Nice to have
* Experience leading digital product builds (apps, web or platform)
* Experience in regulated or fast‑paced industries (e.g. fintech, edtech, gaming or government)
* Familiarity with consultancy or agency life — balancing multiple clients and priorities
Interested?
Apply below, or book a chat with our Talent Acquisition Lead, Tom Smith: https://calendly.com/tom-smith-hedgehoglab/discuss-delivery-manager-role
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