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Apply to: Apprentice Receptionist/Care Coordinator Vacancy Description Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Signpost patients to the correct service
Process and action incoming and outgoing mail
Initiating contact with and responding to, requests from patients, team members and external agencies
Process calling letters as requested
Process all DNA letters in accordance with current policy
Action GP2GP tasks and file and store records as required
Read code data on EMIS web
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient’s healthcare records as necessary
Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
Manage all queries (including administrative queries) as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Support all other team members with ad hoc tasks as and when required
Key Details Vacancy Title Apprentice Receptionist/Care Coordinator
Employer Description Park Lane Practice are a well established and supportive team that are looking for a confident individual to act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Vacancy Location 1-6 CITY GREEN, SUNDERLAND, SR2 7BA
Wage Frequency Custom
Number of Vacancies 1
Vacancy Reference Number 1000281919
Key Dates Apply From 09/11/2024
Closing Date For Applications 2024-11-22 23:59:59
Interview Begin From 2024-11-25 00:00:00
Training Training to be Provided Business Administrator Level 3 apprenticeship along with internal training and development on systems and processes. Attend Access Training located on the Team Valley, on a monthly basis.
Learning Provider ACCESS TRAINING LIMITED
Skills Required Communication skills, Attention to detail, Organisation skills, Team working, Initiative, Confident telephone manner.
Apply Now
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