HIRING: Salary: £40,000-£45,000 (DOE) Hours: Monday-Friday Location: Office-based, Croydon Portfolio: 400-500 units across 5-6 residential blocks The Role We're working with a well established Block Management provider in their search for a proactive Block Manager to take full ownership of a diverse residential portfolio, ensuring buildings are well-maintained, compliant, and delivering a high standard of service to residents and stakeholders. Key Responsibilities Property Management Oversee day-to-day operations of residential blocks and communal areas Carry out regular site inspections and drive maintenance improvements Manage contractors across cleaning, repairs, and compliance services Handle resident queries and complaints with professionalism and efficiency Leasehold & Compliance Ensure full compliance with lease agreements and legal obligations Enforce lease covenants and manage Section 20 consultations Stay up to date with leasehold legislation and best practice Health & Safety Maintain full compliance with H&S and fire safety regulations Oversee risk assessments, inspections, and insurance requirements Major Works Plan and deliver refurbishments and major repair projects Manage contractors, budgets, and timelines Communicate clearly with leaseholders throughout projects Stakeholder Management Build strong relationships with freeholders, leaseholders, and residents Attend AGMs and provide clear, concise reporting Legal & Disputes Resolve disputes in line with lease agreements and legislation Manage complaints and escalate where necessary Ensure compliance with GDPR, AML, and relevant regulations About You Proven experience in residential block management Strong knowledge of leasehold law and service charge processes Excellent communication and organisational skills Confident managing multiple priorities in a fast-paced environment Detail-focused, solutions-driven, and calm under pressure Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk