Duties and responsibilities will be varied from time to time, dependent on current and evolving practice workload and staffing levels. Whilst not restricted to, these will include: A variety of administrative duties to assist in the smooth running of the Health Centre. Being the first point of contact for all visitors to the Health Centre; assisting patients and visitors with their enquiries as required. Monitoring the practice appointments system and marking patients as arrived.
Taking messages and passing on information. Computer data entry; recording information in patient records accordance with PCN procedures. Sending pre and post appointment information, surveys and questionnaires, etc. Conducting daily fridge temperature record, oxygen cylinder, and resus trolley checks.
Re-stocking consulting rooms as required. Providing clerical assistance to clinicians and PCN staff as required, including printing, photocopying and scanning. Keeping the reception area tidy and free from obstructions and clutter Locking up of the Health Centre at the end of your shift, and maintaining security in accordance with written protocol.