Social network you want to login/join with:
Job Details
* Job Title: Front of House Assistant
* Hours: 32 per week
* Rate of Pay: £ per hour
* Location: Worksop
About the Role
Are you warm, organized, passionate about wellness, and committed to delivering exceptional customer service? Bannatyne, a leader in health and wellness, seeks a welcoming and efficient Front of House Assistant to join our team. Your role will be to create a positive first impression and ensure a seamless experience for our guests.
Perks and Benefits
* B-Fed - complimentary lunch or breakfast
* Flexible schedule
* 28 days annual leave, increasing with tenure
* Free gym membership and additional for a guest after 2 years
* Discounted Spa Treatments (30%) and Spa Goods (20%) - ELEMIS Products
* 50% Discounted Meals and Beverages at our cafe/bar
* Career & Personal Development training
* Mental Health, Well-Being, and EAP Services
* Length of Service Awards, Staff Awards, and Bonuses
* Discounted entertainment and shopping
Typical Day
* Greet and welcome guests warmly and professionally
* Handle emails, calls, and face-to-face queries
* Prepare and serve beverages and light snacks (if applicable)
* Manage spa bookings and appointments
* Assist guests with inquiries about services, treatments, and products
* Process payments and manage reception area
* Promote spa services, offers, and retail products
* Maintain a clean and inviting reception area
* Coordinate with staff to ensure seamless service
* Log visitors accurately, including contractors and guest passes
* Complete all relevant training
Candidate Requirements
* Strong interpersonal and communication skills with a customer-focused attitude
* Passion for health, wellness, and customer service
* Excellent organizational and multitasking skills
* Ability to build rapport and credibility
* Flexible hours, including weekends and holidays
Preferred experience includes working as a receptionist or in customer service within the hospitality industry. Proficiency in booking systems and basic computer skills is beneficial.
Why Join Bannatyne?
Bannatyne is renowned for excellence in health and wellness. As a Front of House Assistant, you will be the first point of contact, setting the tone for our guests' experience. Work in a serene environment with a dedicated team committed to making a difference.
Ready to represent Bannatyne and create memorable guest experiences? Apply now and join our welcoming team!
#J-18808-Ljbffr