* Job Title: Head of Villages and Independent Living
* Location: Remote, with regular travel across Hampshire, West London and Buckinghamshire.
* Contract: Full-time, Permanent
* Salary: £76,377.60 per annum
About the role
Our retirement villages are vibrant communities offering high-quality homes alongside facilities such as restaurants, wellbeing centres and social spaces, while our Independent Living schemes provide safe, supportive housing with a strong sense of community for people who want to live independently in later life. Together, they enable residents to enjoy choice, dignity, and connection.
As a senior leader within our Housing Services team, you will have a pivotal role in shaping services, driving improvement, and ensuring our residents receive the highest levels of care and support.
Key responsibilities:
* Set and maintain high standards of quality, safety, and compliance with regulatory requirements.
* Lead change programmes, embed new ways of working, and promote a culture of continuous improvement.
* Build effective relationships with residents, communities, and stakeholders – ensuring their voices influence service design and delivery.
* Oversee budgets and resources, ensuring ancillary services (Food & Beverage, wellbeing, housekeeping) are sustainable and efficient.
* Work collaboratively with colleagues across Housing, Property, and Development to deliver joined-up, cost-effective solutions.
About you:
* An experienced leader with a track record of motivating and managing dispersed teams.
* Knowledge and experience of the retirement housing sector, particularly leasehold management within a regulated environment.
* Strong financial and commercial skills, with the ability to balance budgets and deliver value for money.
* Excellent communication and influencing skills, able to engage with a wide range of stakeholders.
* A solid understanding of housing regulation, compliance, safeguarding, and health & safety.
* Resilient and solutions-focused, able to handle complex issues with integrity and sensitivity.
Qualifications:
* Degree-level education or equivalent experience.
* Professional housing qualification (e.g. IRPM, CIH) is desirable.
Please note: this advert may be closed early if sufficient interest is received