100% REMOTE WORKING German / English Speaking Customer Service Specialist 100% REMOTE Up to £28,000 (DOE) Permanent PLEASE NOTE: *We are open to speaking with Graduates with business fluency in German also. *Applicants need to be open to travelling to the office, based in Bracknell, Berkshire once a quarter. * Are you a fluent German speaker (to business level)- both written and spoken? * Do you have previous telephone-based customer service experience? * Are you able to remain calm and positive when under pressure? * Are you able to take initiative? * Are you able to successfully plan, prioritise and organise your own workload? ……If your answer is ‘YES’ to the above questions, then please READ ON, as this COULD be the next exciting permanent role for YOU! The customer service specialist is the first point of contact for customers in Germany and Austria and will communicate via phone, email, live chat, and social media. The successful applicant will use their product knowledge and customer service skills to deliver a first-class experience with every contact and assist supporting customers to get the most out of their products. The Role: * Be the first point of contact for pre and post sales queries by phone, email, and live chat. * Advise potential customers over the phone on various product ranges as well as processing orders * Investigate and res...