The Vacancy
Technical Services Manager (Mobile Delivery)
Midlands (Mobile Role)
Full-Time ¦ Permanent
About The Role
WPS is looking for an experienced and forward‑thinking Technical Services Manager (Mobile Delivery) to oversee the operational and technical performance of our mobile engineering teams across the Midlands. This is a key leadership role, responsible for driving exceptional service delivery, ensuring compliance, and maintaining high standards across all technical works delivered to our clients.
You'll play a pivotal part in managing a team of mobile engineers, overseeing planned and reactive maintenance, and ensuring the delivery of safe, compliant, and customer‑focused technical services. The ideal candidate will thrive in a fast-paced environment, be highly organised, and bring strong technical expertise alongside excellent people management skills.
Key Responsibilities
Lead and manage mobile technical engineers to deliver high-quality maintenance and repair services.
Ensure all works meet compliance standards, including H&S, statutory requirements, and company procedures.
Oversee the delivery of PPM, reactive works, and minor projects across a mobile portfolio.
Provide technical guidance and support to engineering teams, clients, and internal stakeholders.
Monitor performance, productivity, and service-level adherence across the region.
Manage subcontractors and suppliers where required, ensuring value for money and quality outputs.
Conduct regular audits, inspections, and site reviews to maintain technical and safety standards.
Support continuous improvement initiatives across service delivery and engineering processes.
Build strong relationships with clients, ensuring transparency, communication, and excellent customer service.
About You
We're looking for someone who has:
Strong technical background in building services, property maintenance, or M&E (Mechanical & Electrical).
Experience managing mobile engineering teams within FM, maintenance, housing, or property services.
Excellent leadership, problem-solving, and organisational abilities.
A solid understanding of compliance, statutory regulations, and H&S requirements.
The ability to work flexibly, travel across the Midlands region, and manage competing priorities.
Qualifications Preferred
Recognised technical qualification (e.g., City & Guilds, NVQ, HNC/HND in Mechanical/Electrical Engineering).
IOSH/NEBOSH qualification (advantageous but not essential).
What We Offer
Competitive salary + car allowance
Comprehensive benefits package
Opportunities for progression and professional development
A supportive team environment within a well-established national business
The chance to shape and improve technical service delivery across a key region
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry's environmental impact.