Overview
As a FCS, you'll support the delivery of high-quality, person-centred care across our community services, leading by example in the field and supporting both service users and care colleagues. You'll combine hands‑on care with supervision and quality assurance, spending most of your time in the community with some office‑based duties.
Responsibilities
* Support and review individual care packages, including needs and risk assessments
* Work with Care Coordinators to support effective rota planning
* Supervise, mentor, and support Care Assistants in the field
* Shadow new starters and carry out observations and competency checks
* Take part in multi‑disciplinary reviews and complete accurate records
* You’ll be a trusted senior presence, helping to maintain high standards of care and support team development
Qualifications
Experience in care is essential, but what matters most is your commitment to delivering compassionate, high‑quality support.
* Naturally caring and compassionate
* Confident and reliable
* Experience in completing needs and risk assessments
* Comfortable working with service users, families, and healthcare professionals
* Willing to support, guide, and develop others
About the Company
We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people‑first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.
Benefits
* In 2024, 5,243 care professionals referred a friend to join our company
* 135 internal promotions were earned in just 12 months
* Every Operational Director began their career as a care professional
About the Team
At Human Support Group, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like‑minded people to join our growing team in Whitehaven.
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