Edinburgh City Centre
Salary: Up to £25,000 per annum (DOE)
Great Opportunity to be part of this growing, modern Estate Agency operating in Edinburgh.
Our Clients’ focus is on delivering a high-quality, relationship-led service to property sellers and buyers. They pride themselves on market knowledge, transparency, and exceptional client care throughout the property sales process.
What’s On Offer
* Salary up to £25,000 per annum depending on experience.
* Opportunity to grow and develop within a progressive estate agency.
* Supportive team environment with ongoing training.
* Exposure to the Edinburgh property market and valuable industry experience.
* Performance-focused culture with clear expectations and progression opportunities.
Role Overview
As Client Manager, you will be a key point of contact for both buyers and sellers, ensuring a smooth and professional experience from initial enquiry through to completion. This is a client-facing role requiring strong communication skills, organisation, and a proactive approach to sales and relationship management.
Key Responsibilities
* Arrange and manage property viewings, ensuring properties are presented professionally and appointments run smoothly.
* Actively work with buyers to understand their requirements and match them with suitable properties.
* Build and maintain strong relationships with clients, providing regular updates and trusted advice throughout the sales journey.
* Negotiate offers between buyers and sellers to achieve the best possible outcome for all parties.
* Handle buyer enquiries via phone, email, and in person, responding promptly and professionally.
* Maintain accurate client and property records within the CRM system.
* Liaise with solicitors, mortgage advisors, and other stakeholders to progress sales efficiently.
* Provide feedback to sellers following viewings and advise on market conditions and buyer interest.
* Support the wider sales team to ensure targets and service standards are met.
Skills & Experience Required
* Previous experience in estate agency, property sales, or a customer-facing sales role (preferred but not essential).
* Strong communication and interpersonal skills with the ability to build rapport quickly.
* Confident negotiation skills and a commercially minded approach.
* Excellent organisational skills and attention to detail.
* Ability to manage multiple clients and priorities in a fast-paced environment.
* Self-motivated, proactive, and results-driven.
* Competent with IT systems and CRM software.
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