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Duty manager

Haverhill
Abbeycroft
Duty manager
£25,176 - £40,000 a year
Posted: 1 October
Offer description

Duty Manager – Haverhill Leisure Centre - £25,176

In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.

37 hours per week

Rota

Week 1 M 09:00-16:00 Tu 09:00-16:30 W 13:00-21:30 F 13:00-21:30 Sa 11:00-18:30 Su 11:00-18:30

Week 2 M 09:00-16:00 Tu 09:00-16:30 W 13:00-21:30 F 13:00-21:30

Abbeycroft can offer you:

· A Multisite membership

· A discounted multisite membership for someone that lives with you

· Free child swims (Not lessons)

· Annual Leave entitlement

· Pension Scheme with NEST

· Opportunities for career development and progression

We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.

Key Responsibilities:

· Ensure the safety and exceptional customer service throughout the facility.

· Promote the Leisure Centre's activities and facilities to both new and existing customers and staff.

· Support the Centre Manager and colleagues in maintaining safe operations of the building.

· Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.

· Flexibility on shift if support is required elsewhere in the building

Requirements:

· Responsible individual with a passion for working in leisure, health, and well-being.

· Prior experience working in a leisure environment (not essential)

· Managing a building/team on shift

· Strong commitment to safety and the well-being of others.

· Ability to work well both independently and as part of a team.

Qualifications:

· National Pool Lifeguard Qualification (NPLQ) is required.

· First Aid at Work certification required

· Swim Teaching Qualification (not required but desirable)

Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.

Closing Date: 15th September 2025

Interviews will take place onsite on 18th September 2025

Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

Job Types: Full-time, Permanent

Pay: From £25,176.00 per year

Benefits:

* Additional leave
* Bereavement leave
* Canteen
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Enhanced maternity leave
* Free fitness classes
* Free parking
* Gym membership
* Health & wellbeing programme
* On-site gym
* On-site parking
* Sick pay
* Store discount

Application question(s):

* Can you travel to and from Haverhill Leisure Centre for this role?
* Can you work the rota as advertised?

Experience:

* Leisure: 1 year (required)
* Leadership: 1 year (required)

Licence/Certification:

* NPLQ (required)
* First Aid at Work (required)
* Swimming Teacher Qualification (required)

Work Location: In person

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