Job Description
For jobs located in Wales, the ability to speak Welsh is desirable.
The Department for Work and Pensions (DWP) is one of the government’s largest public service departments with a sizeable annual budget, serving over 20 million citizens.
The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues.
Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence.
We are responsible for the day-to-day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.
DWP Estates is not just about maintaining buildings - it’s about transformation. Our strategic goals include:
* Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
* Investing in infrastructure through planned replacement works
* Embedding sustainability in line with Government Greening Commitments (GGCs)
* Delivering cost-effective services while maintaining high standards
* Creating a professional, best-in-class working culture across the Government Property profession
Our Estates strategy ambitions have been refreshed to take us through to 2030:
* OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
* INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption
* SUPPORT the drive for sustainability throughout DWP
* DELIVER: Expertly deliver improving, cost-effective services for DWP
* THRIVE: Continue to develop a working culture for DWP Estates that is best in class across government
There is no better time to join the award winning DWP Estates team.
Job Family – Workplace & FM
Government Property Profession Career Framework (Link)
This role sits within the following:
* Job Family – Workplace & FM
* Core Role – Workplace Management
* Level – Senior Practitioner
Responsibilities
* Performance and Governance: Supporting supplier delivery management, engaging with suppliers, and managing risks to ensure contractual obligations are met. This involves working closely with DWP stakeholders and internal teams to assure service delivery and escalating issues as needed
* Financial and Security Matters: Assisting the TSF Operational Lead in financial and security-related matters across the CSI and SCC supply chain. This includes reviewing financial management information, identifying trends, and developing corrective actions with suppliers
* Supplier Payments: Reviewing, validating, and assuring all supplier payments to ensure accuracy and timeliness in line with reporting deadlines
* Governance and Contract Management: Supporting the TSF Operational Lead in governance and contract management activities, including procurement, contract changes, and payment approvals
* Best Practices and Collaboration: Developing best practices with contractors and stakeholders, ensuring smooth delivery of the CSI programme and SCC contract, and fostering innovation and continuous improvement
* Reporting: Leading the provision of management information reporting for the TSF function, ensuring timely and accurate data for leadership and governance meetings
* Relationship Management: Supporting the management of supplier/client relationships, translating business requirements into services, and building strategic relationships with suppliers to improve service and value for money
* Change Management: Managing service or other change requests, maintaining records of decisions, and collaborating with stakeholders to ensure changes accurately reflect requirements
* Re-procurement Activity: Ensuring procurement documentation reflects desired capabilities and requirements, addressing gaps in service, and capturing operational insights
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