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About Us
When you join BOXT, you join more than a trailblazing installation company. You become part of
Location: Leeds Office
Job Type: Full-Time
About Us
When you join BOXT, you join more than a trailblazing installation company. You become part of
a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.
BOXT offers...
* A great team culture You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
* A market-leading tech platform Our team of developers is constantly improving our award-winning platform to support customers and engineers.
* Employee progression We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
* Customer champions Our unique online journey empowers our customers. Through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
* Award-winning products We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
* Global investors We're proud to be backed by Brookfield and part of the HomeServe Group
Job Summary
We are seeking an experienced and results-driven Heat Pump Manager to lead the delivery, coordination, and strategic development of our heat pump installation and service operations. This role involves overseeing end-to-end project delivery, managing technical teams, and working closely with stakeholders to support growth, The ideal candidate will have a strong background in heat pump technology (air source and/or ground source), team management, and regulatory compliance in the renewable energy or HVAC industry.
Key Responsibilities
* Manage and coordinate the design, installation, and commissioning of heat pump systems for clients.
* Lead a team of engineers, installers, and coordinators, ensuring high standards of technical delivery and customer service. Provide technical support and guidance on heat pump system design, sizing, and performance.
* Ensure compliance with industry regulations and quality standards.
* Develop and maintain project plans, budgets, and schedules to ensure timely and cost-effective delivery.
* Work closely with sales, procurement, and customer service teams to support smooth handovers and operational readiness.
* Stay up to date with industry trends, emerging technologies, and government schemes.
* Monitor and improve installation quality and efficiency through regular audits and process improvements.
* Liaise with clients and stakeholders to manage expectations, resolve issues, and ensure satisfaction.
Leadership Qualities
* We are passionate about creating a positive working environment and collaborative team culture, so its essential that as a people manager, you can make this happen within your team.
* You should be passionate about your teams development and wellbeing and support this through regular feedback, coaching, and check-ins.
* Our business is fast paced, so its essential that you can make decisions under pressure whilst meeting KPIs and delivering great results.
* Work towards continuous development of processes to optimise performance and output.
* Ensure the team is compliant with data management and industry regulations and standards through guidance and support.
* Build great working relationships with stakeholders, ensuring that their needs are met.
What We Are Looking For
* Proven experience in managing heat pump projects or similar renewable energy installations.
* Strong technical understanding of air source and/or ground source heat pump systems.
* Demonstrated ability to lead and manage operational teams.
* Familiarity with industry standards, building regulations, and heating policies.
* Excellent project management, communication, and problem-solving skills.
* NVQ Level 3 in Plumbing, Heating, or equivalent trade qualification.
* Experience with heat pump design software and CAD tools.
* Health & Safety qualifications
Benefits
We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and theyve created a positive, welcoming environment for people to work and thrive within.
Your Benefits Include...
* 30 days of annual leave (plus bank holidays)
* Free tea, coffee, fruit, and breakfast
* Modern offices
* Social events
* Ongoing training and development opportunities
* Enhanced Family Friendly Benefits
* Private medical cover*
* Company pension
* Death in service benefit*
After probationary period*
How To Apply
If youd like to join the BOXT team, then please send an email with your CV and get creative to
tell us why you think youd be a great fit for this role and our team.
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Seniority level
* Seniority level
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* Job function
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